Terms and Conditions
Last Updated: April 23, 2025
Agreement to Terms
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Turtle Shell Gutter Protection ("we," "us" or "our"), concerning your access to and use of our website and services.
By accessing or using our website, purchasing our products or services, or entering into a contract with us, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you must not use our website or services.
Services
Turtle Shell Gutter Protection provides gutter protection systems, installation services, and other related home improvement services as described on our website or in our service agreements.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.
Quotes and Pricing
All quotes provided by Turtle Shell Gutter Protection are estimates based on the information provided by you and our assessment of your property. Final pricing may vary based on unforeseen circumstances or additional work required.
Quotes are valid for 30 days from the date of issuance unless otherwise specified. We reserve the right to adjust pricing at any time prior to entering into a formal contract.
Scheduling and Completion
We will make reasonable efforts to complete services within the estimated timeframe. However, delays may occur due to weather conditions, material availability, or other factors beyond our control.
You agree to provide our team with reasonable access to your property to perform the agreed-upon services. If we cannot access your property on the scheduled day, you may be subject to a rescheduling fee.
Payment Terms
Payment terms will be specified in your service agreement or contract. Typically, we require a deposit before work begins, with the balance due upon completion of the project.
We accept various payment methods as indicated on our website or in your contract. Late payments may be subject to interest charges as permitted by law.
If you fail to make payments as agreed, we reserve the right to suspend or terminate services and take legal action to collect amounts owed, including reasonable attorney fees and collection costs.
Warranties
Turtle Shell Gutter Protection provides warranties on products and services as specified in your service agreement or contract. Our standard warranty covers manufacturing defects and installation issues.
The warranty period, coverage, limitations, and claim procedures will be detailed in your warranty certificate.
Warranty coverage may be void if products are modified, damaged by acts of nature, or improperly maintained.
Cancellation Policy
Cancellation terms will be specified in your service agreement. If you wish to cancel scheduled services, please notify us at least 48 hours in advance to avoid cancellation fees.
If we have ordered custom materials for your project, you may be responsible for costs incurred up to the point of cancellation.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Turtle Shell Gutter Protection or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials without our express written consent.
Website Use
You may use our website for lawful purposes only. You are prohibited from:
- Using the website in any way that violates applicable laws or regulations
- Attempting to interfere with the proper functioning of the website
- Engaging in any data mining, data harvesting, or other data extraction methods
- Using automated means to access or use the website
- Introducing viruses, Trojan horses, worms, or other harmful materials
Limitation of Liability
To the maximum extent permitted by law, Turtle Shell Gutter Protection shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from or in connection with your use of or inability to use our website or services.
Our total liability for any claims related to these Terms shall not exceed the amount you paid for the specific service giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Turtle Shell Gutter Protection and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees and costs, arising out of or in any way connected with your access to or use of our website or services, or your violation of these Terms.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in DuPage County, Illinois.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.
It is your responsibility to review these Terms periodically to stay informed of updates.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Turtle Shell Gutter Protection
1234 Main Street
Naperville, IL 60563
Phone: (331) 296-3775
Email: info@turtleshellgutters.com