Privacy Policy

Overview

At Turtle Shell Gutter Protection ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use our website, request our services, or otherwise interact with us.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address.
• Property Information: Home size, property type, number of stories, and other details relevant to gutter installation or service.
• Financial Information: Payment information when you make a purchase.
• Communication Information: Records of your correspondence with us.
• Technical Information: IP address, device information, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill your requests for quotes, installations, or services
• Communicate with you about our products, services, and promotions
• Respond to your inquiries and provide customer support
• Analyze website usage and improve user experience
• Comply with legal obligations and enforce our terms

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, and customer service.
• Business Partners: With your consent, we may share information with trusted business partners to offer you products or services.
• Legal Requirements: We may disclose information if required by law or in response to valid requests from public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience, improve our website, and personalize content and advertisements.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Your Rights and Choices

Depending on your location, you may have various rights regarding your personal information, including:

• Access, correct, or delete your personal information
• Restrict or object to our processing of your information
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We have implemented appropriate security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us, and we will promptly remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on this page with a revised "Last Updated" date.